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Shipping situation Update! A variety of reliable international shipping options is currently available. Because shipping charges depend on both the weight and dimensions of each package, we select the most cost-effective shipping method after an order has been packed. Shipping to the United States: For most U.S. orders, we currently use DHL Express Worldwide or FedEx International Economy. These services provide reliable, door-to-door delivery, typically within one week. Japan Post resumed accepting EMS and other postal shipments to the United States in April 2026. However, commercial shipments now require import duties to be prepaid by the sender through a separate customs-processing system and generally must be submitted at designated post offices. For this reason, DHL and FedEx remain the most practical options for most U.S. orders. Shipping to Canada: Smaller Canadian orders and single-box shipments are normally sent by EMS – Global Express Mail, with final delivery handled by Canada Post. Larger Canadian orders may be shipped by DHL Express Worldwide or FedEx International Economy, depending on the package dimensions, weight, and available rates. Large Shipments: For larger shipments of approximately 100 lbs. or more, FedEx may offer special spot rates when sufficient cargo capacity is available. We always check for these rates and apply them whenever offered. Depending on availability, substantial shipping discounts may be possible. Shipping-Cost Calculation: Accurately calculating shipping costs during online checkout is not possible because the cost depends not only on weight but also on the dimensions and number of packages. We therefore initially estimate shipping charges at 25% of the product value during the online ordering process. The actual shipping cost is calculated after the order has been packed and is ready for shipment. Your final invoice will reflect the actual shipping charges. Import Duties and Taxes – United States The United States ended the duty-free de minimis exemption for commercial shipments from all countries on August 29, 2025. Consequently, imported merchandise may be subject to applicable customs duties, taxes, and carrier processing fees regardless of the shipment value. The amount depends on the product classification, declared customs value, country of manufacture, and U.S. tariff rules in effect when the shipment enters the country. Many of our products are manufactured in China or Vietnam even though they are shipped from Japan. For DHL and FedEx shipments, the carrier will normally contact the recipient and collect any applicable import charges before or after delivery. Import charges are separate from the product and shipping charges shown on our invoice unless otherwise indicated. Product Compliance – United States Customers importing products into the United States should also be aware that certain products, particularly toys and other children's products, may be subject to U.S. product-safety, certification, labeling, testing, and import-filing requirements. Our products are primarily intended for the Japanese market. We are therefore not able to provide documentation, certificates, testing records, or other compliance documentation specifically required for the U.S. market. U.S. customers are responsible for determining whether the products they order meet all applicable U.S. import and product-compliance requirements. Import Duties and Taxes – Canada Canadian customs authorities may assess GST, HST, PST, and any applicable customs duty on imported merchandise. Commercial shipments valued at more than CAN$20 generally do not qualify for Canada’s low-value duty-and-tax exemption. Canada Post, DHL, or FedEx will normally collect any applicable import charges from the recipient. These charges are separate from the product and shipping charges shown on our invoice. We appreciate your understanding. International shipping, customs, and product-compliance regulations are outside our control and may change without notice. We will continue to select economical and reliable shipping methods and provide the most accurate cost information available. (last updated: August 10, 2026)
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