Japan's Finest Toys and Figures - Direct and low cost to North America

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Shipping and Handling



We ship to any address inside Canada, the U.S.A., Mexico and Puerto Rico.  If you would like us to ship to an address outside that area, please contact us.


Order processing

We will process your order within 2-3 business days.  If, for any reason, it takes us longer to process your order, we will notify you by e-mail.  Business days are Monday through Friday, excluding major U.S. and Japanese holidays.  If you do not receive your order within the appropriate timeframe, please e-mail us.


Shipping methods and approximate delivery times


Shipping Method Shipping Technique Shipping Companies Approximate Shipping Time
Expedited* Air Global Express Mail (EMS with Domestic Postal Service)
DHL Express Worldwide
FedEx International Economy
4 - 6
business days


Air FedEx International Priority
2 business days


* Depending on the weight of the shipment, we decide to ship either with Global Express Mail (EMS) (usually for smaller and single-box shipments) or to ship with DHL / FedEx (usually for larger orders).  That way, we ensure to always apply the most economical shipping method and save you money on shipping costs

** Priority service is very fast;  it takes only 2 business days from door to door.  At the same time, shipping costs are about 20 % higher than costs for Expedited shipping.

Shipping restrictions due to global emergencies:  Due to periodical shortages of intercontinental air-cargo capacities, shipping service options may change.

Spot-Rates:  Spot-rates may be offered by FedEx for larger shipments, depending on daily overcapacities.  By past experiences, spot-rates can save up to 50% on regular shipping rates.  If shipments reach the required size/weight threshold for spot-rate eligibility, we will automatically request the spot-rate at FedEx and apply it to your shipment.


Shipping rates

Our shipping rates are weight-based for Global Express Mail shipments and volume-weight based for DHL and FedEx shipments.  Shipping costs shown during checkout are estimated costs based on product value.  We currently estimate 25% of the product value for shipping.  With the final order confirmation, you will receive a fixed price for shipping and handling.


Bulk shipping at lower costs can be arranged for very large orders.  If you are interested in having your order shipped by shared air-freight or shared ocean-freight, please contact us.


Import duty

Import duties are determined by the country that the product is shipped to, that is, its destination.  We do not have any influence on the enforcement of those duties and bear no responsibility for them.  Many countries, such as the U.S.A., do not impose import duties on the products we sell.  However, if import duties were demanded, it would be your responsibility as the buyer to pay those duties and all associated fees in accordance with the laws and regulations of the destination country.


Import fees

Larger orders with a total value of US$ 2,500 or higher are considered formal entries into the destination country.  Formal entries require a so-called Merchandise Processing Fee (MPF) to be paid to the shipper, in order for the shipment to be released from customs. The process itself is automated and you will receive an email from the shipping company with a payment link.  Only after payment is received, will the shipment be released from customs.  The fee is a small percentage of the order total, with a minimum of appr. US$ 45.  Once you make the payment, please email us a copy of the invoice / payment receipt for reimbursement.


Shipping & handling rates reference table

The shipping rates in this table are estimates only.  They can help you to determine the approximate shipping & handling cost for any given item on our website.  To do so, you need to add-on about 30% of the item weight for packaging.  The weight of an item is listed in the detailed item-description page.
Also, during checkout, the total weight of your shipment will be calculated (including packaging) and the appropriate costs for shipping & handling will be estimated.

Canadian customers may be required to pay GST (Goods and Service Tax).
Please click here for details




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