Shipping situation Update!
As of May 2, 2023, Covid era shipping restrictions have been lifted almost entirely. The last restriction still in place relates to non-EMS shipping to Canada. We will update you once it changes.
With this, a sufficient variety of international shipping options is available, although emergency and fuel surcharges make shipping still more expensive compared to pre-Covid times.
Depending on the sizes and weights of the packages, we always choose the most cost efficient method. For smaller orders and single-box shipments, this is usually EMS - Global Express Mail, with the final delivery through the U.S. Postal Service. Larger orders ship with DHL ExpressWorldwide or FedEx International Economy services. Shipping is reliable, fast (one week max from door-to-door) and economical. As an option, you can choose FedEx Priority, which is amazingly fast (two business days) but also more costly (appr. 20% more than Economy).
Correctly determining shipping costs during the online ordering process is not possible since the cost depends not on weight alone but also on the dimensions of the package. Therefore, we estimate a 25% shipping charge, based on product cost, during the online ordering process. Real shipping costs are determined when an order is packed and ready for shipping.
We thank you for your understanding. (last updated: May 2, 2023)